Your Feedback

As a quality conscious company Calder is keen to ensure that we maintain a service that is second to none in our dealings with you. To enable us to achieve this goal, please could you take the time to answer the questions below. Your co-operation is very much appreciated.

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Your Feedback

On a scale of 1 to 10 (1 meaning ‘Bad’ and 10 meaning ‘Excellent’), how would you rate the following? NA = Not Applicable.
General:	1	2	3	4	5	6	7	8	9	10	NA
Enquiry / Order processing response:
Calder personnel courtesy and attitude:
Technical support and information:
Provision of order status information:
Response to queries and requests for information:
With respect to an order placed with Calder:
Product Quality:
Service Quality:
Project Management:
Documentation:
Planning and Delivery:
Supplier Management:
Installation and Commissioning:
Health and Safety:
Environment:
Competence and Training:
Innovation and Improvement:
Organisation:
Facilities:
Commercial Management:
Customer Interfaces:
Website:
Usability and navigation:
Design:
Content:
Comments or Suggestions:

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